5×9 Networks has added a powerful new Quality of Experience (QoE) feature to the Lightweight Monitoring System (LMS) platform, delivering both a clear, real-time score and deep insight into how network and application performance impacts the end-user experience.
Tired of waiting for the fixed industry to act on standardization and driven by our customers, we took the initiative to build our own framework – already validated through several PoCs and live deployments. Our QoE score is calculated from precise, real-world measurements, combined using an exclusive 5×9 algorithm, delivering a uniquely accurate and actionable view of true user experience.
Forget scrolling through endless performance graphs – QoE score gives you the complete picture of location performance at a glance.
Key QoE Highlights
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Real-time evaluation based on live network and application conditions
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Unified result model for fast quality assessment across locations, vendors, access nodes and device types
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Flexible engine enabling you to fine-tune and emphasize the parameters most critical to your operations
Seamless Availability
The new QoE capability is available on all hardware and virtual Probe form factors, fully integrated into the LMS dashboard and reporting suite.
With the Container Probe form factor, deployment on routers, access node devices or CPE equipment is straightforward – enabling QoE analysis directly from either the network or customer perspective.
Existing LMS customers can start using the feature immediately.
Why It Matters
QoE scoring empowers operators to:
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Detect service degradation earlier
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Compare performance across sites and equipment types
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Prioritize remediation based on actual user impact
The result: better service quality, happier users and stronger SLA compliance.
Fair Licensing, Rich Features
LMS combines advanced capabilities with a fair, transparent licensing model, making it a compelling choice for organizations seeking actionable, end-to-end network and application performance insights.
